Information We Collect

Website development projects usually coomprise two components: Web Design and Web Development. Web design includes the initial website mockup and layout design. Web development includes CMS/Blog implementation, e-commerce solution, and custom PHP/ASP/JSP coding. Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all money paid are retained by Etoiles Agency and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

We may collect the following information when you subscribe to our email newsletter or fill in our enquiry form:

  • - First name
  • - Last name
  • - Email address
  • - Contact information including email address
  • - Demographic information such as postcode, preferences and interests
  • - Other information relevant to customer surveys and/or offers


What We Do With This Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • - Internal record keeping.
  • - We may use the information to improve our products and services.
  • - We may periodically send you emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.